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Frequently Asked Questions

Which is the best product for everyday hydration?

If you want soft and smooth skin every day, choose a best hydrating face cream. It keeps your skin moisturized for long hours without feeling heavy.

What is the best option for brightening dull skin?

A skin brightening serum works great for dull or uneven skin. It helps fade dark spots while giving your skin a fresh glow.

Is a body lotion for dry skin good for winter?

Yes! A body lotion for dry skin keeps your body soft and nourished during cold months when your skin feels extra dry.

Can I use a vitamin c face serum daily?

Absolutely. A vitamin c face serum brightens the skin, reduces pigmentation, and improves overall glow when used daily.

Which product helps with dark spots on the face?

Try a face serum for dark spots. It targets stubborn marks and slowly evens your skin tone.

What is the best body wash for sensitive skin?

A body wash for sensitive skin is made with gentle ingredients that clean your skin without irritation.

Which cream is best for glowing skin?

A face serum for glowing skin combined with a best daily face cream gives a healthy, radiant glow.

What is the best cleansing soap for brightening?

A skin brightening soap helps remove dirt, fade dark areas, and brighten your skin naturally.

Is vitamin c body lotion good for summer?

Yes! A vitamin c body lotion feels light, absorbs quickly, and helps brighten dull body skin in summer.

What is the best option for women looking for smooth and fresh skin?

A best body wash for women gives a refreshing bath experience while keeping your skin soft and glowing.

Can I use glycerin toner on all skin types?

Yes, a glycerin toner suits all skin types. It adds moisture and keeps your skin calm and hydrated.

How can I become a Glow Girl?

Joining the Glow Girl movement is easy—embrace your skin, share your journey, and glow with confidence. Follow us on social media and sign up for our newsletter for exclusive tips, offers, and community updates.

More Information

Key Ingredients

Our products are made with powerful, clinically tested ingredients found in top formulas like best face serum, hydrating face cream, and vitamin c face cream. These high-active ingredients work slowly and safely in harmony with your natural skin cycle, helping you achieve brighter, smoother, and healthier skin over time.

If you have sensitive skin, we recommend introducing products such as our skin brightening serum or daily face cream gradually. Start by applying the high-active product over a basic moisturizer once or twice a week. As your skin becomes comfortable, increase usage to every other day. When your skin fully adjusts, you can remove the moisturizer barrier and continue using it once or twice a week slowly building up to daily use. This method helps your skin enjoy the full benefits of formulas like our best hydrating face cream and face serum for glowing skin without irritation.

Texture / Rheology Characteristics

Our formulations are designed to hydrate and condition the skin while gliding on effortlessly and ensuring effective delivery of key activities. For instance, the serum has a lightweight, loosening consistency. It becomes more fluid when shaken. Tip: blend a little glycerin with our body lotion to adjust and personalize your preferred texture.

pH Range / pH Balance

Our formulations are created to maintain a skin-friendly pH, generally between 4.0 to 7.0, helping support your skin’s natural balance as well as the stability and performance of the active ingredients.

Storage Advice

Keep your products in a cool, dry place and away from direct sunlight to maintain their freshness and strength. This helps items like our best hydrating face cream, vitamin c face serum, or body lotion for dry skin stay effective for longer.

Shelf Life / PAO (Period After Opening)

Once opened, our products usually remain effective for 6 to 12 months. Always check the label for the PAO symbol, especially when using items like a vitamin c face serum or best daily face cream.

What is Your Return Policy?

We want you to love your Melanique Glow products, including best face serum, body lotion for dry skin, vitamin c face cream, and exfoliating body wash. If you’re not happy with your order, you can request a return within 14 days of delivery.

Eligibility for Returns:
Items must be in their original, unopened condition and packaging.
For hygiene reasons, we cannot accept returns on opened, used, or unsealed items, including skincare, body lotion, haircare, makeup, and supplements.
Proof of purchase (receipt or order confirmation) is required.

How to Start a Return:
Email us at orders@melaniqueglow.com to request a return.
Returns must be sent to:
257 Walworth Road, London, SE17 1RL, United Kingdom.
Items sent back without approval will not be accepted.

Damaged or Incorrect Items:
If your order arrives damaged, defective, or incorrect, email us right away so we can make it right.

Exchanges:
To get another item, return your product first (if eligible) and place a new order.

EU Customers: 14-Day Cooling-Off Period:
EU customers can cancel or return orders within 14 days of delivery, as long as the items are unused and unopened.

Refunds:We’ll notify you when your return is received and inspected. If approved, a refund will be processed within 10 business days to your original payment method. Please allow extra time for your bank to process the refund.If more than 15 business days have passed since your refund was approved, email us at orders@melaniqueglow.com

More Questions?

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